Author Archives: Dimitri Osler

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About Dimitri Osler

CTO Wildix

WebRTC Kite Support on Apple Safari 11 for Mac OS X (and Safari)

WebRTC on SafariApple has released Safari 11 for macOS Sierra 10.12.6 and Mac OS X El Capitan 10.11.6. with support for WebRTC.

The update to Safari includes various security patches, bug fixes, and includes a handful of new features for the Mac web browser. Safari 11is only available for Sierra and El Capitan as a separate download. Safari 11 is included, by default, in macOS High Sierra 10.13, which was released for Mac users on September 25. Continue reading

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HowTo: Multi Site PBX CTI Control via TAPI

ms-tapi-server_400-2This article is intended for administrators who want to set up a single / multi site PBXs installation and offer to users a CTI (Computer telephony integration) integration via TAPI (Telephony Application Programming Interface) for Microsoft Windows.

What is TAPI and its advantages

TAPI is supported by a huge number of client, server applications and allows to automate many processes between these applications and the corporate PBX.

Examples of such applications are: Microsoft Outlook, Voxtron (Home | Voxtron Corporate) , Firstel (Firstel | new ways to communicate in business), Salesforce (Salesforce – Wildix via Mirage Support), Microsoft Dynamics Navision. An Integration provided via TAPI can allow to automate outboud call generation as well as inbound call routing.
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HowTo: Geo Distributed Dect Network with up to 1000 users and full Roaming. Really?

In this post we will see how to build a Geo Distributed Dect Network with up to 1000 users and full Roaming – with the following list of features:

  • up to 255 offices connected / base stations – 1000 handset / users in one dect network
  • redundant – all offices base stations are autonomous
  • roaming – users can roam over all base stations / offices and
  • user sign-on / hot desking
  • centralized phonebook with presence

Let’s now see in detail how this is possible.

Numbers

  • up to 1000 handsets / users roaming over the network
  • up to 255 remote offices / base stations
  • each handset / user can roam on up to 10 networks (to reach a global roaming over up to 2550 offices / base stations)

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USB Headsets and WebRTC as a Desk Phone replacement?

Let’s face it – it is hard to let go a desk phone for a USB headset connected to a PC.

A desk phone is:

  • Easier and immediate to use
  • always available to handle calls, no matter where your PC / laptop is
  • Is a symbol of corporate status – the bigger the higher the status
  • A part of history

So when are headsets useful?
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How WebRTC based solutions differ?

Acquiring a solution which supports WebRTC is one of the best investments to improve the way colleagues of a company and customers interact.

WebRTC can bring big advantages but not all WebRTC solutions are equal. In this article we will see what makes them different and which are the most important features we shoud look for when choosing one.

What is WebRTC?

WebRTC is a set of multimedia extensions for browsers which is revolutionizing the way we communicate. It allows to create audio – video sessions, data transfer sessions in point to point mode between browsers (or other applications which respect the standard)

Only?
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