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20 November 201730 August 2022

Live-Streaming to Facebook and YouTube with Wildix

Live-streaming. We’ve all seen it pop up in our newsfeeds, channels, timelines…you name it.

Live-streaming is now a widely used medium for sharing information across the web. Whether it’s to stream an interview with a celebrity, share important news updates, or even something fairly trivial, like letting your friends know how delicious some fancy pastry is that you’re eating.

Or…you can live-stream your conferences and presentations.
Continue reading “Live-Streaming to Facebook and YouTube with Wildix”

9 November 201730 August 2022

Teleworking: Bringing Your Office Everywhere You Go

teleworking

I was talking with a friend of mine the other day about work, and we got to talking about teleworking.

She is able to work from home once a week with her job. However, she started talking about the process of doing that, and how she has to go through the IT department to install special software, give the system permission to work off-site, and then she has to regularly have it re-connected through the IT department; all in order for it to work smoothly and to make sure her connections are secure. Continue reading “Teleworking: Bringing Your Office Everywhere You Go”

22 October 20173 November 2017

WebRTC Kite Support on Apple Safari 11 for Mac OS X (and Safari)

Apple has released Safari 11 for macOS Sierra 10.12.6 and Mac OS X El Capitan 10.11.6. with support for WebRTC.

The update to Safari includes various security patches, bug fixes, and includes a handful of new features for the Mac web browser. Safari 11is only available for Sierra and El Capitan as a separate download. Safari 11 is included, by default, in macOS High Sierra 10.13, which was released for Mac users on September 25. Continue reading “WebRTC Kite Support on Apple Safari 11 for Mac OS X (and Safari)”

16 August 2017

Hosted UC&C Solutions – IP Centrex or Virtualized IPBX ?

You have decided to set up a UC&C hosted offer for your enterprise customers (versus customer premises IPBX), you have the choice between two implementations: IP Centrex and IPBX virtualized.

And you must make the right choice.

From there, you realize there is no real literature putting into perspective the IP Centrex and virtualized IPBX. Some will say that it is unclear. Let us enlighten and provide you with a few assets to shape your own opinion.

Let’s start with the Wikipedia 2017 definition of IP Centrex, the definition as you will see demonstrates the confusion. Continue reading “Hosted UC&C Solutions – IP Centrex or Virtualized IPBX ?”

9 August 20179 August 2017

More Than a Phone System

The Real Productivity Gains of WebRTC UC

A new phone system is always a reason to celebrate – particularly if your last update was a decade ago or more – but sometimes the features that are most useful get overlooked or lost as your team adapts to your new tools.

A new Wildix UC&C setup is far more than just a phone system – it is an innovative and dynamic command center packed with useful features to support and facilitate collaboration and customer service at every level.

Often, new customers use the features they are familiar with from their outdated systems – enjoying better quality call handling and transfers, but missing out on some of the most enriched and powerful features of their new system.
Continue reading “More Than a Phone System”