Kathryn Yarnot, Author at Wildix Blog

13 February 2024

Integrated VoIP Services: What Other SIP Providers Don’t Want You to Know

As a managed service provider, you know that choosing which products to sell and who to work with is vital to the success of your business. You also know your market and customers best. So when it comes to choosing the right SIP provider you may be happy to go local or opt for one your customer already uses. While this is a common solution that works with a host of UCaaS solutions, including Wildix, we’d like to let you in on a little secret: you get much better service — and less stress — if you ditch third-party SIP providers and use an embedded VoIP carrier.

Continue reading “Integrated VoIP Services: What Other SIP Providers Don’t Want You to Know”

9 October 2023

Remote Onboarding: What We’ve Learned

Remote recruiting has been a boon for Wildix. With the flexibility and, of course, the systems to hire talent from anywhere in the world, our chances of finding the right person for the job are higher than many. But HR’s job isn’t done the moment a future employee accepts an offer, in reality, it’s just begun.

Continue reading “Remote Onboarding: What We’ve Learned”

11 September 202312 September 2023

What Is Business Partnering?: Working Together to Increase Your Reach

As a managed service provider (MSP), your livelihood is tied to the tech and communication needs of other businesses. But in the US alone, 50% of businesses don’t even know that MSPs exist. This is a major hurdle new and established MSPs need to overcome to gain new customers and grow their business. However, it doesn’t have to be something that you tackle alone. All you need to do is skip right over searching for marketing agencies and focus on “what is business partnering” and the value it can bring to your brand awareness.

Continue reading “What Is Business Partnering?: Working Together to Increase Your Reach”

28 August 20231 September 2023

Starting a Business Partnership Checklist: Plan for Success

Three businessmen looking at laptop, discussing tasks and brainstorming new ideas

Forming a partnership with a vendor can be a daunting task. It’s not just about picking a product, signing a contract and reaching out only when there are issues, you need to choose a company that you can work closely with. Someone who you can build a partnership with that moves beyond simple transactions and encourages you both to build a strategy together. So while there are many benefits to becoming a partner in a business, you need to inspect each prospect carefully before making any commitments.

Continue reading “Starting a Business Partnership Checklist: Plan for Success”

15 August 20236 September 2023

Sharpen Your Skills With These Online Courses for MSPs

Your business is built on what you know. From the services you provide to being sales savvy, your knowledge is an intrinsic part of your offer, distinguishing you from your competition. But it can be hard to set aside the time for training, or in some cases even find a course that is suited to your needs as a system integrator or managed service provider (MSP) when you’re already mired in the busy work of running your own business.

Continue reading “Sharpen Your Skills With These Online Courses for MSPs”